Our focus is on helping dealers help their customers. Together, we build trust.
Our motto is key being that together, we build trust. Prosidium Warranty & Capital was founded in 2009. Our founders have always focused on operating sales from an ethical, moral, and customer service based strategy where the customer's experience was fundamental to how they operated. From large dealer groups like Fletcher Jones and Gee Automotive, manufacturer OEMS like INEOS, and policy holders who avoided costly and unexpected repairs, we pride ourselves in constantly improving and supporting our dealers in providing world class service.
How exactly does Prosidium Warranty & Capital focus on building trust?
- We start off by hiring people who love the auto industry and appreciate its value in providing car buyers an amazing experience. We believe that empowering dealerships to provide fantastic value to their customers is key. Our team is full of car buyers and car enthusiasts who know what it's like to be confused in a car dealership.
- Our training for partner dealerships revolves around product knowledge, informing customers using ethical and transparent communication. Prosidium includes state, regional, product, and sales compliance training and support at every turn.
- Dealerships rely on us to develop products that customers ask for and want. Prosidium incorporates surveys, market research, dealership input, and customer feedback to develop our products and leverages cutting edge technology to ensure that products are designed to be cost effective.