What does onboarding as a dealership look like with Prosidium?

We take a lot of pride in our process, and it's important to us that we're clear and transparent to make onboarding seamless for staff.

To better understand our process, let's break down what we believe is key in having a successful install of Prosidium Warranty & Capital with your dealership.

1. Understanding your needs as a dealership. 
2. Getting to know your different teams and briefly what they need to succeed.
3. Setting up a day for your dealer team to connect with our Prosidium onboarding team.
4. Connecting with dealer staff on their time during the onboarding day to quickly and efficiently train them on important processes, expectations, and dealer management goals.
5. Providing sufficient leave-behind materials that help provide information as well as providing contact information to reconnect with onboarding staff.
6. Connecting with your teams individually for an extended period post onboard to ensure training success and process knowledge.

We strongly believe that our process is designed for success in multiple key aspects. Our system is designed to limit any impact to your dealer staff, simplify processes, provide easy ways for staff to relearn, and make it incredibly simple to get back in touch with us.

With an average hold time of 15 seconds for all inbound calls, we hope it's clear to see how important making this easy for your team is.